Delivery Time = Processing Time + Shipping Time
At Relaxvv, we provide quality and unique items that are made-to-order. As such, we require 2-5 business days to handcraft all orders.
We offer two shipping methods for you to choose from:
|
Method |
Estimated Time of Arrival |
Price |
|
Standard Shipping |
To US,UK,CA: 7-12 Business Days To Other: 8-15 Business Days |
$6.99 (Free over $120) |
|
Expedited Shipping |
3-5 Business Days |
$28.5 (Free over $199) |
*Please note that the estimated delivery time mentioned above does not include the processing time, which is required for handcrafting the item, or any delays caused by vendors or weather.
Shipping Address - We will use the shipping address provided in your PayPal record (PayPal checkout model). You can change the address before we ship your order. However, once we have shipped your order, the shipping method or address cannot be changed.
- If there is a problem with your address and that caused the package to return, then you will be charged for the shipping cost if you require a refund.
- Also, please note that all the items need to be charged for 30% restocking fee if it is returned to us due to incorrect or incomplete address.
Order Tracking - Order Tracking: Once your order has been shipped, you will receive a shipping notification email. If you have any issues with your order, please do not hesitate to contact us via email at support@relaxvv.com, providing your order information. We will do our best to assist you in resolving the issue as soon as possible.
Thank you for choosing Relaxvv!